Blog

In this episode recorded at the Broadband World Forum, we speak with Andrew van der Haar Haar, Fiber Carrier Association, Donovan Artz and Greg Aston from ETI.  We talk about the trends in Open Access Networks as well as standards adoption, trends in device management and IoT.

Getting to the root of customer experience (CX) and succeeding has led to a renewed focus on customer service. And good customer service is no longer enough. What’s required is delivering a consistent and meaningful experience across their entire organization.

Heather Gold discusses the obstacles, success stories and first steps involved with muni broadband deployments.

In this episode of the Broadband Bunch we speak with Heather Gold of HBG Strategies. Heather has had a long-standing career helping communities and private providers deployed, design, and run fiber optics and broadband programs. 

In this episode of The Broadband Bunch, we speak with Michael Morey, President and CEO, Bluebird Network, about how communities can accelerate the delivery of and create more sustainable broadband programs.  

 The trend of connecting devices to the network, in the home, office, and even city is exploding. But the reality is, we’re just getting started!

Craig Settles from CJ Speaks has recently authored, Revving the Community Broadband Economic Engine, a study on economic development and broadband in the United States.  A transcript of his interview with the Broadband Bunch is below.