In this episode recorded at the Broadband World Forum, we speak with Andrew van der Haar Haar, Fiber Carrier Association, Donovan Artz and Greg Aston from ETI. We talk about the trends in Open Access Networks as well as standards adoption, trends in device management and IoT.more
Getting to the root of customer experience (CX) and succeeding has led to a renewed focus on customer service. And good customer service is no longer enough. What’s required is delivering a consistent and meaningful experience across their entire organization.more
Heather Gold discusses the obstacles, success stories and first steps involved with muni broadband deployments.
In this episode of the Broadband Bunch we speak with Heather Gold of HBG Strategies. Heather has had a long-standing career helping communities and private providers deployed, design, and run fiber optics and broadband programs.more
Results of a Study Published by Industry Expert Craig Settles
Craig Settles from CJ Speaks has recently authored, Revving the Community Broadband Economic Engine, a study on economic development and broadband in the United States. A transcript of his interview with the Broadband Bunch is below.more